Return Policy

We want you to be completely satisfied with your purchase. Creating Family Traditions believes in our products and wants to make sure you do also.
We will accept returns for items in new condition only. Please send your products back in their original packaging to ensure the product returns safely back to us.
Our return policy extends for 30 days from the date you receive the product.

Non-returnable items:

* Items marked 35% off or more.

* Final Sale items.


Refunds (if applicable)
Once your return is received and inspected we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.


To return your product, you should mail your product to: 

Creating Family Traditions  1007 West 1275 South, Springville, UT 84663

Please include a slip with your name and the reason for the return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Email for questions regarding a return.